Why have an apprentice?
The programmes available
There are two different ways into apprenticeships – Foundation at entry level, and Higher for internal colleagues and more experienced external candidates. Here’s what you can expect from each programme and its apprentices:
Foundation to Advanced
Foundation, leading to Advanced, is a two-step three-year programme, designed for those with little to no experience – or those who’ve been out of work for a long time.
- First ~18 months at Foundation level
- Next ~18 months at Advanced level, if you pass your final Foundation assessment
- Pre-interview Traineeship where necessary
- Working in entry-level roles across the bank
No qualifications required
Our Higher programme is the chance for internal colleagues and more experienced external candidates to study for degrees and professional qualifications, while training as a specialist.
- 3-4 years of specialist training, depending on the programme
- Programmes available in Group Finance, Internal Audit, Risk, Relationship Management, Leadership & Management
A year’s work experience at Barclays or elsewhere, or at least 80 UCAS points (or 200 pre-2017)
The impact our apprentices make
Our apprentices are helping meet all kinds of business needs, with untold impact. From HR to Audit to customer assistance, they’re doing work with deep value for their teams:
My proudest achievement in Operational Risk was designing, building and launching the Fraud mandatory training for 2017. I led the project over a six-month period, working with senior stakeholders and external training consultants to ensure the training delivered the key messages in the most effective way.
I feel quite proud to have been told by my branch manager that within a few weeks of joining, she could see and feel a difference in the branch. She told me that I was having a calming influence on the younger members of staff and that they were watching me and learning how to manage difficult situations.
Within three months of joining the programme, I’m really happy to say I won an award for my work. It was because at the end of my shift, I took the time out to help an elderly customer with dementia find his way home. Barclays’ values were one of the main reasons I joined, and I feel like I have the chance to embody those values.
It’s amazing that as a Barclays colleague, all these opportunities are right at your feet. There’s nothing to stop you from going for it, and the Higher Apprenticeship programme is just the thing to get you on your journey. Everyone has a chance at getting a place, and once you’re there, the level of support is overwhelming.
The difference for our managers
Having an apprentice has made a world of difference for so many of our managers. Now, they’re some of our loudest advocates – so let’s hear it straight from them:
It all really started with our conversation with Early Careers. After talking to them, my colleagues and I knew this would be the perfect way forward for the Financial Operations Reconciliation team. It was the potential to develop our capacity, as well as the chance for the apprentices to develop a career within the bank.
We’ve taken on two apprentices for now, and their enthusiasm is unbelievable. It’s what shone through in their initial interviews, but they’ve never wavered since. Honestly, their attitude has rubbed off on us as a team too.
They’ve set a very high standard for our future apprentices – and I’m already thinking ahead in that respect. I’m hoping this programme will be the way forward for new analysis roles within our team.
Alison, Operations Manager, Financial Operations Reconciliation Team
Across Barclays, we’d recently changed to an automated model, and many of our older customers were frightened of using the Assisted Service Counter and Quick Service Points. Our team needed someone mature who could show customers that our facilities were useful for people of all ages.
We definitely gained that skill in our new apprentice: he’s a font of life experience, whose can-do attitude brings a feeling of calm to the whole team. Bringing in his different outlook on life has helped our customers, but it’s also changed our team’s outlook for the better too.
I think you have to open your mind to that. We’re giving people a chance at opportunities that might otherwise have been closed to them – and you’ll often discover they’re phenomenally good at it, once they’re given the chance.
Belinda Bull, Market Lead,Hammersmith Market
Having an apprentice isn’t just about experience – it’s about the life skills they bring. It’s about empathy. It means we can better support our customer agenda, because our apprentice can have deeper and more understanding conversations with our customers.
That’s really why I’ve always been an advocate of this programme. Because of what we can do for our customers and what we can do for these apprentices, we’re enhancing our brand. And as a forward-thinking bank, it shows that we’re willing to adopt a different, more open strategy towards recruitment.
Siobhan Reilly, Branch Manager, Notting Hill Gate
The business case for apprenticeships
Ready to find out more?
If you want to know a little more about apprenticeships themselves – who can be one, what it involves, what we ask of you – then you can watch the video or download our handy summary below.
Want to know more about the impact apprentices make, and the future they can have? In the video on the left and our guide below, you’ll find out about what apprentices can achieve for themselves and for the business.
Already know you’re interested in an apprentice, or want to know how to refer a colleague? Find out exactly what happens next, and what we’ll ask from you, in our film and PDF recruitment guide.
The process doesn’t stop once you’ve found your apprentice. As their manager, you and your team will help support them through each stage of their programme. Take a look at the guides for a run down of what is required at each stage and the long-running commitment involved.